IronOak IT Inc.

 
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IronOak IT - Remote Support PDF Print E-mail
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When a computer problem happens and you need it fixed now, IronOak managed services is your answer.
One call or email and we can "remotely" connect to the computer and fix the issue. This support reaches beyond your Calgary office to computer or laptop anywhere there is an internet connection. You can be halfway around the world with your laptop, and still have IronOak IT Remote support at your fingertips.

Not only is remote support fast, it's reduces the cost of support because there's no travel time for our technician to get to your office.

Features:

Remote Access to Any Computer from Anywhere

  • Administrators can access host computers from any Web browser
  • No additional infrastructure or IT resources are required

Security

  • All connections are over a connecting using 256-bit RC4 encryption
  • At least once per day encryption key rolling

Save Time, Increase Productivity and ROI

  • Remote control software included
  • Provide remote training and troubleshooting
  • Improve helpdesk response time
  • Reduce travel by technicians

Easy and Fast Deployment

  • Up and running in minutes
  • Automatic and transparent installation of the remote control software
  • Easy administration of users and access policies

Transfer Files Between Local and Remote Computers

  • Access computers behind gateways (NAT) without port mapping
  • Simple Windows drag and drop interface

Firewall Friendly with Maximum Security

  • Web-based screen-sharing technology works with existing firewalls
  • No inbound ports to change or open
  • No configuration of IP addresses
  • No extra hardware or software to deploy
  • Access computers behind gateways (NAT) without port mapping
  • Built-in protection against man-in-the-middle attacks

Flexible Configuration and Control

  • Password protected
  • View only, user notification and video options
  • Configure on a per computer basis
 
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