IronOak IT Inc.

We think you and your staff have better things to do than fixing or working around computer issues. All too often, the information systems is not managed in smaller businesses. that leave the staff to fend for themselves in a mess of confusing technology problems; ultimately resulting in lost productivity and revenue.  IronOak IT managed services automate much of the maintenance, updates and troubleshooting of your PC's, providing you with peace of mind and the freedom to get on with your business.

Service Level Agreement (SLA)

Though some may find peace of mind meditating under the bodhi tree, smart Calgary businesses find it in an IronOak Service Level Agreement (SLA). Many of our managed services can be combined and customized into an SLA) that fits your exact IT business needs. This simplifies the management of your technology infrastructure by outsourcing it at a flat monthly fee.  You can learn more about common SLA packages here.

Remote Support

Right on your system tray is your connection to support and a well maintained computer. Our agent is installed on each server and workstation making many of common IT management tasks automated.

Keeping your business up-to-date with:
-    Operating System Patches
-    Antivirus & Spyware updates
-    Weekly disk cleanup and defragmentation reports

Tracking changes like:
-    New or removed hardware
-    Unauthorized program installs
-    Network & internet activity

Plus you will have access to services like   
-    Remote support, VoIP and  text chat from our Helpdesk staff
-    Web access to track all support ticket progress and resolution

To lean more about remote managed services click here . 

Onsite IT Services 

We can, and do, make service calls in Calgary and Southern Alberta for all types of network and workstation issues. However, many of the issues we find could have been prevented with regular maintenance. This is why IronOak IT also provides proactive onsite computer services that keep your business machines running smoothly. Onsite services are best packed in an SLA; learn more here.

Offsite Backup

With offisite backup your corporate data is safe against internal viruses, human error, and natural disasters. Offsite backup is the safest, secure and simple way to ensure your precious data never goes missing. Learn more about IronOak offsite Backup here.